Even the most stable and patched IT systems can develop problems that need to be addressed. In the event that an unforeseen IT system error occurs, your organization needs immediate support. That’s why All Covered offers Remote Support and Emergency Onsite Support.
Get onsite help when phone support isn’t enough
All Covered’s Remote Support service is available 24/7. Around the clock support makes it possible for engineers to take care of any IT system issues as soon as they are discovered. If any part of your organization’s IT systems develop a problem, all your organization needs to do is call All Covered and report the issue. At that point, All Covered will remotely access your organization’s IT systems and initiate Remote Support to address the problem.
If IT hardware fails, schedule an onsite visit at your convenience
Because there is always a possibility that an IT system issue must be addressed onsite, All Covered offers Emergency Onsite Response support. In the event that All Covered engineers cannot take care of a problem remotely, our engineers will visit your organization to assess the problems and make system repairs.