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Remote Technical Support & Onsite IT Support

Even the most stable and patched IT systems can develop problems that need to be addressed. In the event that an unforeseen IT system error occurs, your organization needs immediate support. That’s why All Covered offers Remote Support and Emergency Onsite Support.

services-icon-managed-it-services-onsite-support-emercency-responseGet onsite help when phone support isn’t enough

All Covered’s Remote Support service is available 24/7. Around the clock support makes it possible for engineers to take care of any IT system issues as soon as they are discovered. If any part of your organization’s IT systems develop a problem, all your organization needs to do is call All Covered and report the issue. At that point, All Covered will remotely access your organization’s IT systems and initiate Remote Support to address the problem.

If IT hardware fails, schedule an onsite visit at your convenience

Because there is always a possibility that an IT system issue must be addressed onsite, All Covered offers Emergency Onsite Response support. In the event that All Covered engineers cannot take care of a problem remotely, our engineers will visit your organization to assess the problems and make system repairs.

Locations

    Sterling Location:
    703-450-7171
    800-624-COPY
    21205 Ridgetop Circle
    Sterling VA 20166
    Greenbelt Location:
    301-982-2679
    7850 Walker Drive
    Greenbelt, MD 20770

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Connect With Us

  • Facebook
  • Google+
  • Linkedin
  • Home
  • About
    • The Commonwealth Commitment to Service
    • Organizations We Support
    • We Care Program
    • Production Print Guarantee
    • Our Lab
    • Videos
    • Testimonials
    • Work for Us
    • Email Newsletter
  • Printers & Copiers
    • Color Multifunction Devices
    • Black & White Multifunction Devices
    • Compact Color Multifunction Devices
    • Compact Black & White Multifunction Devices
    • Print Production Color
    • Print Production Black & White
    • Compact Printers
    • All Digital Printers & Copiers
    • Wide Format Printers
    • Reconditioned Equipment
    • bizHub Apps
  • Document Management
    • Square 9
      • GlobalSearch
      • GlobalAction
      • GlobalForms
      • GlobalCapture
    • RightFax
    • PaperCut MF
    • FileAssist
    • IPro Copy +
    • IPro eScan-IT
    • PRISM DocRecord
    • PRISM ScanPath
    • Unity Document Suite
    • Dispatcher Phoenix
    • eCopy
    • NSi AutoStore
    • Prism DocSystem
    • PRISM GroupPoint
  • Managed Services
    • Managed Print Services
    • Managed Network Services
  • Solutions
  • Support
    • Production Print Guarantee
    • Place a Service Call
    • Order Supplies
    • Enter a Meter Reading
    • Meter Reading Instructions
    • Download Forms
    • Phone Directory
    • Print Drivers and Manuals
    • Toner Recyling
  • Contact Us
    • Sterling Location
    • Greenbelt Location
    • Work for Us
    • Question, Comment or Suggestion

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