Commonwealth Digital

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The Commonwealth Commitment to Service

We realize it may take years to win your business, but only seconds to lose it. That’s why our number one priority is to provide the best in customer service. Every single day, we work hard to earn your business again and again.

The result?
Fast, efficient, 98% up-time for our customers!


Our Employees

We start by taking great care of the the employees that we expect to take great care of you. Happy, fulfilled employees are the backbone of Commonwealth. Lengthy tenure and numerous awards, including the Washington Post’s Top Work Places for 2015 through 2019, are the evidence.


Our Dispatch System

Our system tracks all of our techs via GPS and automatically routes them in order of call within proximity to ensure the fastest response time.


Technical Team

All of our techs are Konica-Minolta factory certified on every Konica-Minolta multi-functional device. The average tenure in our service department is 22 years.

We have an in-house lab and help desk.


Supplies

Our large Inventory means we’ll have what you need, when you need it. All parts are Konica-Minolta All supplies are Konica-Minolta


We Care System

We monitor all of your devices for:

  • service calls
  • supplies and ship automatically
  • meter readings

Or, if you prefer, you can call, email or fax in your request. Either way, we will respond to your request immediately and inform you of the status.


Konica Pro-Tech Award Winner for 2015 through 2021!

To attain the Pro-Tech standard, each element of Commonwealth’s operation was evaluated and measured, including:

  • management skills
  • inventory control systems
  • technical expertise
  • dispatch systems/response time
  • customer satisfaction ratings

Locations

  • Sterling Location:
    703-450-7171
    800-624-COPY
    21205 Ridgetop Circle
    Sterling VA 20166
  • Greenbelt Location:
    301-982-2679
    800-624-COPY
    7850 Walker Drive
    Greenbelt, MD 20770

Quicklinks

  • Support
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  • All Equipment
  • Print Services
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  • We Care Program
  • Work for Us

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