Commonwealth Digital

Commonwealth Digital Office Solutions BBB Business Review
  • Home
  • About
    • The Commonwealth Commitment to Service
    • Organizations We Support
    • We Care Program
    • Secure Print
    • Virtual Technical Service
    • Production Print Guarantee
    • Our Lab
    • Videos
    • Testimonials
    • Work for Us
  • Printers & Copiers
    • Color Multifunction Devices
    • Black & White Multifunction Devices
    • Compact Color Multifunction Devices
    • Compact Black & White Multifunction Devices
    • Compact Printers
    • Print Production Color
    • Print Production Black & White
    • Wide Format Printers
    • Off Lease Equipment
    • bizHub Apps
  • Document Management
    • Square 9
      • Business Essentials
      • Return to Work Essentials
      • GlobalSearch
      • GlobalAction
      • GlobalForms
      • GlobalCapture
    • RightFax
    • PaperCut MF
    • FileAssist
    • IPro Copy +
    • IPro eScan-IT
    • PRISM DocRecord
    • Prism Capture
    • Unity Document Suite
    • Dispatcher Phoenix
    • Dispatcher Phoenix ScanTrip
    • eCopy
    • Kofax eCopy Power PDF
    • NSi AutoStore
    • Prism DocSystem
    • PRISM GroupPoint
  • Managed Services
    • Managed Print Services
    • Managed Network Services
    • Managed VOIP Services
  • Solutions
  • Support
    • Konica Minolta bizhub RA
    • Place a Service Call
    • Order Supplies
    • Enter a Meter Reading
    • Meter Reading Instructions
    • Download Forms
    • Phone Directory
    • Print Drivers and Manuals
    • Toner Recycling
  • Contact Us
    • Sterling Location
    • Greenbelt Location
    • Work for Us
    • Question, Comment or Suggestion

Remote Technical Support & Onsite IT Support

Even the most stable and patched IT systems can develop problems that need to be addressed. In the event that an unforeseen IT system error occurs, your organization needs immediate support. That’s why All Covered offers Remote Support and Emergency Onsite Support.

services-icon-managed-it-services-onsite-support-emercency-responseGet onsite help when phone support isn’t enough

All Covered’s Remote Support service is available 24/7. Around the clock support makes it possible for engineers to take care of any IT system issues as soon as they are discovered. If any part of your organization’s IT systems develop a problem, all your organization needs to do is call All Covered and report the issue. At that point, All Covered will remotely access your organization’s IT systems and initiate Remote Support to address the problem.

If IT hardware fails, schedule an onsite visit at your convenience

Because there is always a possibility that an IT system issue must be addressed onsite, All Covered offers Emergency Onsite Response support. In the event that All Covered engineers cannot take care of a problem remotely, our engineers will visit your organization to assess the problems and make system repairs.

Locations

  • Sterling Location:
    703-450-7171
    800-624-COPY
    21205 Ridgetop Circle
    Sterling VA 20166
  • Greenbelt Location:
    301-982-2679
    800-624-COPY
    7850 Walker Drive
    Greenbelt, MD 20770

Quicklinks

  • Support
  • Order Supplies
  • Service Calls
  • Phone Directory
  • All Equipment
  • Print Services
  • Network Services
  • We Care Program
  • Work for Us

© 2023 Commonwealth Digital, All Rights Reserved · Log In

Small Business Websites by 5.12 Design Lab